We thank you for visiting our Web site. We want you to feel comfortable about transacting business with Seybold Scientific through our web site. Due to the cost of doing business, we do not offer refunds for transactions processed on our website. If the product or services that you receive are defective or you are unable to use them, please contact us within 14 days of receiving your order. We will be happy to exchange your product or service for one of equal or lesser value.

Contact us via email at: refunds@seyboldinc.com
Give us a call at: 208-761-2144

We will not accept exchange requests submitted after 14 days of receiving your product due to the cost of doing business.

Due to the effort related to creating your service upfront, we reserve the right to charge your card a penalty for early withdrawal in the event you cease your subscription before the anniversary date of your first year.

We thank you for taking the time to review this important information.