Here’s Your Lesson Steve, Don’t Mess With Your Customers
October 10, 2007 No comments yet
When a customer buys a product they own the product. When they lease it they must give it back and care for it as if they are borrowing it.
I learned this logic somewhere between diapers and kindergarten. Steve Jobs, whether forced by AT&T or due to simply a bad idea, has become confused on this [...]
